Terms & Conditions

1. Introduction

Welcome to B-ne Innovations Limited ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your use of our services, products, and website. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

2. Company Information

B-ne Innovations Limited is a registered company in Zambia. Our operations comply with the Laws of the Republic of Zambia, including the Companies Act, the Information and Communications Technologies Act, and the Data Protection Act.

3. Services Offered

We provide, among others:

Software Development
ICT Infrastructure Management
IT Consulting & Systems Integration
E-commerce Platforms
Cybersecurity Solutions
Remote IT Support

4. Use of Services

You agree to use our services only for lawful purposes and in compliance with Zambian law.
You may not misuse our services, attempt unauthorized access, or interfere with security features.
Certain services may require account registration; you are responsible for maintaining confidentiality of your credentials.

5. Intellectual Property

All content, logos, software, and designs are the intellectual property of B-ne Innovations Limited.
You may not reproduce, distribute, or use our intellectual property without prior written consent.

6. Payments & Billing

All payments for services and products must be made as agreed in contracts or invoices.
Prices are subject to applicable Zambian taxes.
Failure to pay may result in suspension or termination of services.

7. Limitation of Liability

While we strive to provide reliable services, B-ne Innovations Limited is not liable for indirect, incidental, or consequential damages.
We do not guarantee uninterrupted service availability, and downtime may occur due to maintenance or unforeseen issues.

8. Privacy & Data Protection

We process customer data in line with Zambia's Data Protection Act No. 3 of 2021.
Please refer to our Privacy Policy for details on how we collect, store, and protect your personal information.

9. Third-Party Services

Our services may integrate with third-party platforms. We are not responsible for the content, policies, or practices of such third parties.

10. Termination

We reserve the right to suspend or terminate your access if you breach these Terms or applicable laws.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Zambia. Any disputes will be resolved in the courts of Zambia.

12. Amendments

We may update these Terms from time to time. Updated versions will be posted on our website, and continued use of our services implies acceptance.